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We've got you covered!

Our dedicated  Customer Happiness  team are easily accessible by telephone, email or the web. You can also visit our Customer Happiness Portal, which has answers to the most commonly asked questions and a collection of best practice guides.

Our customer happiness team are available to answer your queries every weekday 8.30am – 6pm GMT, excluding bank holidays. 

By Telephone

Call  our helpdesk on: 01282 865999

By Email

Email  our helpdesk on: support@tharstern.com

Tharstern Support Team
Register or request your login details for our Customer Happiness Portal

Existing customers that are not currently registered or lost login details - to get access, just fill in your email address below and you'll receive your login details within 24 hours (normally much sooner).