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We've got you covered!

Our dedicated  Customer Happiness  team are easily accessible by telephone, email or the web. You can also visit our Customer Happiness Portal, which has answers to the most commonly asked questions and a collection of best practice guides.

Our support team are available to answer your queries every weekday 08:30 – 20:00 GMT, excluding UK national holidays

Christmas Opening Hours:

Our Helpdesk will close at 13:00 GMT on the 24th December and will fully re-open 08:30 GMT on the 2nd January 2020. We will be operating a reduced service from 27th December to 30th December via the Helpdesk portal. If your issue is urgent, you can also call 844-320-4290.

By Telephone

Call support on: 844-320-4290

By Email

Email support on: support@tharstern.com

Register or request your login details for our Customer Happiness Portal

Existing customers that are not currently registered or lost login details - to get access, just fill in your email address below and you'll receive your login details within 24 hours (normally much sooner).