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SunDance | Orlando, Florida

“THARSTERN ASKED QUESTIONS OTHER VENDORS NEVER THOUGHT TO ASK”

SunDance is a family run printing company, with a 43,500 sq. ft state-of-the-art production facility in Orlando, Florida.

They deliver offset and digital printing services, and also offer large format, design, mailing, fulfillment, finishing and marketing services.

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THE PROBLEM

The company has been growing steadily since 2007, with new departments and processes being added all the time. While their team was flexible and could adapt to change, their software couldn't keep up - so they decided to look for a solution.

THE GOAL

SunDance needed to find a print MIS that they could customize to manage their wide variety of job types.

They also wanted to gain more insight into their business, so they could visualize and plan for the future.

HOW THINGS HAVE CHANGED SINCE THE IMPLEMENTATION

JohnHenry Ruggieri explains how their business embraced the change - “We learned a lot through Tharstern’s implementation process, they asked questions other vendors never thought to ask. We gained a lot of insight that we just didn’t have before."

The implementation went smoothly for SunDance - "Our team did an amazing job preparing for the transition, and I know they really valued the Tharstern support to help them do it. Tharstern took the time to help us make sure we weren’t only creating a solution for today, but one we can build upon for years to come."

"Tharstern was with us every step of the way, making sure we understood the commitment to time, training, and resources necessary to make the project successful. They put the right team in place on our end, then made sure we stayed on schedule."

"When we launched Tharstern, it changed the way we do business. Now we have real-time data with customized dashboards and reports on every job. Real-time transparency in our own business means we can make educated decisions every step of the way. We’re excited to see what the future has in store for SunDance. Thanks to Tharstern it’s much easier to visualize and plan for that future.”

CHOOSING THARSTERN AS THEIR PARTNER

After an extensive, year-long selection process, SunDance chose Tharstern.

Managing Director, JohnHenry Ruggieri explains one of the key reasons why Tharstern were the best choice for them:

"Tharstern’s suite of products was impressive, however, they’re also highly customizable. They were willing to work with all our other vendors to craft the custom workflow that we really needed, not just to keep up with everything but to also understand factors that were really crucial to our growth."
 

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"Real-time transparency into our own business means we can make educated decisions every step of the way. We’re excited to see what the future has in store for SunDance. Thanks to Tharstern it’s much easier to visualize and plan for that future."
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JohnHenry Ruggieri

Managing Director, SunDance

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