"IT QUICKLY BECAME EVIDENT THAT THARSTERN WOULD TAKE OUR WORKFLOW TO THE NEXT LEVEL"

THE PROBLEM

Jodi Hess is President of Digital Xpress, a print and mailing company in Albany, New York and was looking for a new MIS, as their previous MIS didn’t integrate well with Quickbooks, “We were at a point where the system would not recognize any new general ledger codes. After almost a year of working with both companies on a solution that never came, we had to start looking elsewhere.” Jodi Hess, President.  

IMPLEMENTATION

“The implementation process was thoughtful, organized, and well-executed. The Tharstern team are extremely knowledgeable and helped guide us through what the system could do and what options we had to set the system up in a way best suited for our equipment and structure. As with any system, to do it right it takes a long time but is 100% worth it.” Jodi Hess. 

Previously, job estimates had to be done a few times to work out the best way to run them, but Tharstern does the comparison for them so there’s no additional, time-consuming work to do. Tharstern has also improved Digital Xpress’s operations by allowing any user to view the milestones and last operation for the job, and invoicing has been streamlined so less time is needed.