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When I engage with a new potential customer, I’m sometimes asked some really great questions that (I’ll be honest) make me a little hot under the collar! But it’s important that these questions are asked. You need to treat your initial meetings with any potential print MIS supplier like you would an interview with a human being. Your Management Information System is like an employee, so you should be including it in your organisational charts and carrying out annual reviews like you would each year with staff.
To give you an idea of what you could be asking, I’ve compiled a list of what I think have been some of the best questions I’ve been asked over the years.
When investing in a new print MIS, it’s a good idea to build up a relationship with your supplier. Being open, asking questions and understanding each other from the beginning helps to avoid misunderstandings later down the line. It also helps you evaluate whether you would work well together based on whether their answers align with what you look for in a partner. You’ll be working closely with them, so it’s very important that you share the same outlook on the project and the same end goal.
Let us know in the comments if you have any more questions that could be added to this list. Or if you would like to know our answers to these questions, then get in touch!